The ability to communicate with CNCU using Facebook and Telephone is being withdrawn on Friday, 15th May, 2020.

Please contact us using the CNCU  Information Mailbox

Thank  you


COVID19 – 27TH MARCH 2020

Unfortunately, we are currently not operating on a full Staff complement and are only able to offer full banking facilities and telephone/email support from Monday to Thursday 09:00 to 15:30

We apologise for any inconvenience caused

24TH MARCH 2020

To all of our customers

In light of the latest guidelines requesting that people work from home where they possibly can and only undertaking essential travel, we have made the decision to close our Customer Service Desk immediately, with effect from 10:00am today, Tuesday 24th March, until further notice.

We do appreciate that this will cause inconvenience and we will try our best to support you with your banking needs through this unprecedented period of uncertainty.

You will still be able to contact us via:

Information Help Desk email:

We thank you for your patience and understanding. We will continue to provide regular updates and hope to be able to provide a full service at the earliest opportunity.



Board of Directors





Cheshire Neighbours Credit Union will accept NO further loan applications, except in exceptional circumstances

Cheshire Neighbours Credit Union will accept NO further applications to open bank accounts with CNCU, except in exceptional circumstances